Asma Al Zadjali is Head of Banking Operations Group at Oman Arab Bank. She has 20 years of experience in foreign and local banks of Oman. Her current responsibilities include Transformation, Operational Control, Central Operations, Corporate Support, Credit Administration, Recovery & Legal. Her areas of expertise is strategy creation / execution, transformation, digitalization, process re-engineering, Lean Six-Sigma implementation, Agile methodology implementation, mentoring & coaching. She holds Masters from University of Strathclyde and is a graduate of National CEO Program Executive Leadership course from IMD, Switzerland. She is a Board Member holding Outreach Chair of International Coaching Federation, Oman Chapter. She is also a winner of AlMar’a Excellence Award for Finance and Middle East’s Woman Leaders Award.