Elisa Bruno

Elisa Bruno is the Chief Executive Officer of global luxury retail destination, Level. As CEO, Elisa has become synonymous with identifying ways to achieve world-class experiences and growth, successfully cultivating culture and community both internally and externally to the business, working from the inside out with authenticity. Level is known as a place where service and creativity join forces. By championing a spirit of constant evolution, Elisa’s leadership style has propelled Level to balance digital innovation, the introduction of a sophisticated pre-loved offer featuring iconic fashion houses, and an unrivalled physical retail approach. It attracts attention from an increasing audience and loyal customers alike. The business is continually optimistic, igniting excitement – from personal shopping services, to an ever-growing curation of 250+ designers, Elisa’s tenure and refinement of the Level brand’s creative identity has witnessed an incredible 640% annual uplift in social engagement in 2024. Having now spent over a decade in the Middle East after earlier years in Milan and London, Elisa’s extraordinary knowledge of retail is derived from senior roles at Burberry, Dolce&Gabbana, and Ermenegildo Zegna. She was instrumental to Burberry’s transformation from 2004 to 2016, leading the newly-created Retail Experience EMEIA team based in London. During this time Elisa orchestrated the first Burberry global digital store opening in Regent Street, and oversaw its e-commerce and omnichannel launch. This was succeeded by a move to the Middle East 2013 as the brand’s Retail Director for the region, where she headed up the first Burberry EMEA Retail & Leadership Academy. An accomplished changemaker prioritising inclusivity and diversity, her market-wide reputation for nurturing talent has seen Elisa become a respected voice, opinion leader and advocate for newness. Additionally, Elisa sits on both the board of Istituto Marangoni, one of the leading fashion schools in the world, and is a member of the Dubai Fashion Week steering committee.